Welcome to Nevaeh Retreat! By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully.
1. General Information
These Terms and Conditions (“Terms”) apply to all visitors, users, and customers of the Nevaeh Retreat website (nevaehretreat.com). By accessing or using our services, you agree to comply with these Terms.
2. Order Acceptance and Payment
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Order Acceptance: All orders placed through our website are subject to acceptance by Nevaeh Retreat. We reserve the right to refuse or cancel any order for reasons such as product availability, errors in pricing or product information, or suspicion of fraud.
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Payment Method: Nevaeh Retreat only accepts Cash on Delivery (COD) as a payment method. Upon delivery, you will pay for your order in cash.
3. Delivery and Shipping
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Shipping Policy: We offer delivery to specified locations. Shipping costs will be calculated at checkout, and you will receive a tracking number when your order is shipped.
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Delivery Time: Delivery times may vary based on your location. Please allow reasonable time for shipping, as we rely on third-party courier services for fulfillment.
4. Returns and Exchanges
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Returns: Due to the nature of our products, we do not accept returns unless the product is damaged or defective. If your product is damaged upon delivery, please contact us within 48 hours at [email protected] for assistance.
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Exchanges: We do not offer exchanges unless the wrong product was shipped to you. Please check your order details carefully before completing the purchase.
5. User Account
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Account Responsibility: If you create an account with us, you are responsible for maintaining the confidentiality of your account details and password. You agree to notify us immediately of any unauthorized use of your account.
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Account Accuracy: You agree to provide accurate and complete information when creating an account or placing an order.
6. Intellectual Property
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Copyright: All content on the Nevaeh Retreat website, including text, images, graphics, logos, and trademarks, is the property of Nevaeh Retreat and is protected by copyright and intellectual property laws.
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Usage: You may not copy, reproduce, or distribute any content from our website without our express permission.
7. Limitation of Liability
Nevaeh Retreat is not responsible for any damages or losses arising from the use of our website, products, or services. This includes direct, indirect, incidental, or consequential damages.
8. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
9. Modification of Terms
Nevaeh Retreat reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be indicated at the top of the page. We recommend reviewing this page periodically.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]