At Nevaeh Retreat, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect the following information when you visit our website or make a purchase:

  • Personal Information: Name, address, email, and phone number.

  • Payment Information: Since we offer Cash on Delivery (COD) as the only payment method, we do not store any credit card or payment information. However, we may collect delivery details necessary for processing your order.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you regarding your order status or any inquiries.

  • To improve the services we offer and enhance your shopping experience.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except where required by law or in cases where third-party services are essential for order fulfillment (such as delivery companies).

4. Cookies and Tracking

We use cookies to enhance your browsing experience. You can control cookies through your browser settings.

5. Your Privacy Rights

You have the right to:

  • Access the personal information we have about you.

  • Request corrections to any inaccurate or incomplete information.

  • Opt out of receiving marketing communications at any time.

6. Opt-Out Instructions

If you wish to stop receiving marketing emails or other communications from us, you can opt-out by:

  • Clicking the “unsubscribe” link at the bottom of any promotional email we send.

  • Sending an email request to [email protected] to opt out from any future communications.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or destruction. However, no data transmission method is completely secure, so we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]